Support / Inquiries  liquid crystal television(AQUOS)

Please check the Terms of Service and privacy policy.

"Content Downloader" Terms of Service (For Japan)

The "Content Downloader" Terms of Service (hereinafter referred to as "Terms") are owned by Sharp Corporation (hereinafter referred to as "Company") and the target TV (hereinafter referred to as "Target Device") manufactured by Sharp Corporation. Services provided to customers (hereinafter referred to as "customers") through the application "Content Downloader" (hereinafter referred to as "this application") provided for TVs (specifically, it refers to the service specified in Article 3 and is hereinafter referred to as "this service"). Before using this service, please understand the contents of this agreement and agree to this agreement before using it.

Chapter 1 General rules

Article 1 (Purpose)

This agreement stipulates the conditions for customers to use this service. In order for customers to use this service, it is necessary for them to agree to these terms. In addition, by agreeing to this agreement, the customer acquires a non-exclusive right to use this application free of charge.

Article 2 (Definition of Terms)

・The terms in this agreement are defined as follows.

  1. (1) "This support site" is a support site for this service operated by our company, and means the site displayed at the following URL.
    https://jp.sharp/support/aquos/
  2. (2) "Device registration" means that the customer installs this application in the target device, or makes settings for using this service from the state in which it is pre-installed in the target device.
  3. (3) "Registration information" means the information registered by device registration.
  4. (4) "Target device" means a target TV made by our company that can be connected to a LAN and allows the customer to use this service.
  5. (5) "Content" means text, text, audio, images, videos and other information.
  6. (6) "Server" means a server system that stores content managed by us or other companies..

Chapter 2 About the contents of this service

Article 3 (Contents of this service)

The contents of this service are as defined in the following items. Changes or additions to this service will be posted on this support site at any time, unless otherwise specified in this agreement.

  1. (1) Content download service from the server.
    You can register this application on the target device and download the content saved by the customer on the server to which this application can be connected to the storage area specified by the target device.
  2. (2) Services associated with the use of content download services

Chapter 3 Privacy Policy

Article 4 (Handling of customer information)

For the handling of customer usage information, etc. (hereinafter referred to as "collected information") handled by the Company in providing this service, please refer to the "Content Download" privacy policy separately defined.
By using this service, you agree to be subject to the "Content Downloader" privacy policy.
If you do not agree to the "Content Downloader" privacy policy, you will not be able to use this service.

Chapter 4 About the use of this service

Article 5 (Use of this service)

  1. 1. Customers can use this service free of charge.
  2. 2. In order to use this service, the customer needs to register on the target device and make settings for using this service. If you do not make this setting, you will not be able to use this service.
  3. 3. This service can be used only on the target model. In addition, the content of this service that can be used may differ depending on the target device.

Article 6 (Equipment for using this service, communication costs, etc.)

  1. 1. Regarding the use of the target equipment, communication line and other necessary equipment necessary for using this service, we shall prepare or perform it at the customer's expense and responsibility.
  2. 2. Customers are responsible for all costs required for Internet communication, such as Internet connection service provider fees and communication costs required to use this service. To use this service, you need to subscribe to a server that can connect to this application and store your content. If you use this service using a communication line for mobile phones, etc., you will be responsible for packet communication charges. To use the service, we recommend that you subscribe to the packet communication flat-rate service. We are not responsible for any troubles in using this service due to malfunctions of these devices, internet lines, etc.

Article 7 (Area where this service is used)

This service area is all areas of Japan. You shall only use this service only in Japan.

Article 8 (Distribution of information / advertisement)

We may display information or advertisements of our company and third parties on this service.

Chapter 5 Customer's responsibility / end of use

Article 9 (Customer's responsibility)

  1. 1. It is the customer's responsibility to use the target device and this service.
  2. 2. If the customer causes damage to a third party or a dispute arises between the customer and the third party in using the target device and this service, unless it is the responsibility of the Company. The customer shall settle at his own expense and responsibility.
  3. 3. If the customer causes damage to the Company in connection with the use of the target device and this service, the customer shall compensate for the damage.
  4. 4. When the customer uses this application and this service jointly with a third party (hereinafter, the third party is referred to as "other user"), the customer is responsible for the other user. We will obtain consent to this agreement, and after obtaining such consent, we will allow other users to use this application and this service. Other users who agree to this agreement bear the same responsibility as the customer's responsibility based on this agreement. In addition, we consider you and other users to be equivalent, and can apply this agreement to other users.
  5. 5. If the customer is a minor, obtain the consent of the legal representative (or the legal representative agrees to this agreement on behalf of the customer), and the legal representative agrees to the contents of this article.. The legal representative shall jointly bear the responsibility that the customer shall bear as stipulated in this agreement.
  6. 6. The customer shall use the content downloaded from the server to the target device in this service within the scope of private use.

Article 10 (Customer deletion of registration information / termination of use)

  1. 1. The customer can suspend or terminate the use of this service at any time by performing the prescribed deregistration procedure for the target device for which this application has been registered as a device. If the customer cancels the registration, the customer will not be able to use this service.
  2. 2. When the customer terminates the use of the target device, such as when transferring the target device, be sure to cancel the device registration of this application from the target device and stop using this service.
  3. 3. When the customer is using this application and this service jointly with other users and the registration cancellation procedure is performed, the Company will cancel the registration with the consent of the other user. It is considered to have been lost.

Chapter 6 Discontinuation of this service

Article 11 (Interruption and termination of the provisions of this service)

  1. 1. Our company suffers from communication failure or equipment failure when natural disasters, force majeure such as war, or other emergencies occur or are likely to occur, or when system maintenance / inspection needs to be performed urgently. If you are forced to take action, or if any other unavoidable reason arises, you may temporarily suspend or suspend all or part of this service without prior notice to the customer. We are not responsible for any damage caused to you or a third party.
  2. 2. The Company may terminate all or part of this service by notifying the customer with a notice period of 60 days.

Chapter 7 Addition of Services / Contacting Customers

Article 12 (Changes and additions to this service)

  1. 1. The Company may change or add all or part of this service without prior notice to the customer due to business reasons. In this case, the Company will notify or notify by the method stipulated in Article 13 (Notification / Contact to Customers).
  2. 2. If any change or addition of all or part of this service involves a significant change in the contract details, the customer shall follow the procedure prescribed by the Company by the date when the change becomes effective, and this service you can terminate the use of. If this section applies, we will notify you when this contract is changed. 3. Notwithstanding the provisions of the preceding two paragraphs, in the case of changes that require the consent of the customer due to decree, etc., the consent of the customer shall be obtained by the method prescribed by the Company.

Article 13 (Notification / contact to customers)

  1. 1. As a general rule, notifications or communications regarding this service shall be made by posting on this support site. However, in the case of important communication, etc., it may be displayed on the target device in use.
  2. 2. Regardless of whether or not the notices and notices stipulated in this agreement have reached the customer, they will be deemed to have arrived when they are posted on this support site or displayed on your TV.

Chapter 8 Prohibitions / Disclaimers

Article 14 (Prohibited matters)

The customer shall not do the following acts when using this service. In addition, the Company may suspend the use of this service or take other appropriate measures if it is determined that the customer has performed or may perform the following acts regarding this service.

  1. (1) Acts that violate this agreement.
  2. (2) Acts that violate or may violate the law or public order and morals.
  3. (3) Acts that cause or may cause damage to the Company or a third party.
  4. (4) Acts that interfere with this service or our activities, acts that damage the trust of our company or a third party, or acts that may cause such acts.
  5. (5) Facilities used by the Company or a third party to use this service, or acts that interfere with or may interfere with the operation of this service.
  6. (6) Acts of using this service by impersonating another person.
  7. (7) Modification of this service, reverse engineering (mainly means analyzing the contents and converting them into a human-readable form), decompilation, disassembly, etc.
  8. (8) The act of falsifying the information provided through this service, or the act of disclosing it to a third party without the prior consent of the provider.
  9. (9) Acts of using this service for commercial purposes, etc.
  10. (10) Acts of transferring or lending all or part of the rights and obligations related to the use of this service to a third party, or acts equivalent thereto.
  11. (11) Acts that infringe or may infringe the copyright or other intellectual property rights of the Company or a third party.
  12. (12) Political activities, religious activities, criminal acts or acts that lead to them.
  13. (13) Acts equivalent to the preceding items.
  14. (14) Other acts that the Company deems inappropriate.

Article 15 (Exemption from liability)

  1. 1. It is the customer's responsibility to use this service based on this agreement, and the Company shall use this service to customers and other third parties except as explicitly provided in this agreement. We are not responsible.
  2. 2. The Company does not guarantee that the Service provided by the Company will operate normally in the Service, that it will operate normally in the future, and that the Service can be used on TVs made by the Company other than the target device. In addition, if the customer suffers damage due to the service not operating normally or the service not being available, the Company will not be liable for such damage.
  3. 3. We do not guarantee that the target device will operate normally or will operate normally in the future by this service. In addition, we are not responsible for the result of using this service.
  4. 4. If the customer or a third party suffers damage due to an error in the service or the target device by the customer, insufficient management, or unauthorized use by a third party, the Company shall not be liable for the damage. If the Company receives a claim for damages from a third party, etc., the customer shall protect the Company and compensate for the damage suffered by the Company.
  5. 5. When the customer uses this service, if the target device is damaged or malfunctions, or the registration information or other information or data registered in the target device or the target device required for using this service is damaged or lost. Or, if it is changed, we will not take any responsibility.
  6. 6. The Company does not guarantee the accuracy of the information, etc. obtained by the customer through this service and the suitability for a specific purpose. In addition, if the customer or a third party suffers damage due to the use of such information, etc., the Company shall not be liable for the damage unless there is a reason for the responsibility of the Company. If a request for damages is received from a third party, etc., the customer shall protect the Company and compensate for the damage suffered by the Company.
  7. 7. The Company shall not be liable for any dispute such as infringement of rights caused by the use of this service by the customer and the information provided through this service with a third party.
  8. 8. If the owner changes due to resale of the target device, etc., the customer who registered the device shall promptly delete (initialize) the registered information before the owner change, the Company shall not be liable for any damages caused by the customer's failure to initialize the system, and if the Company receives a claim for damages from a third party, etc. We shall not be liable to compensate for the damage suffered.
  9. 9. When this service is linked with a service provided by another company, the content of the service provided by the other company and the content posted to the service provided by the other company are managed by the company that provides the service, we are not responsible for it.
  10. 10. The Company shall not be liable for any damages caused to other users or other third parties due to the use of this service by the customer without obtaining the consent of this agreement from other users. If the customer receives a claim for damages from another user or other third party, the customer shall protect the Company and compensate for the damage suffered by the Company.
  11. 11. We do not guarantee that this service does not infringe the intellectual property rights and other rights of third parties, and you or other third parties may directly or in connection with this service. We are not responsible for any indirect damages.
  12. 12. Notwithstanding the preceding paragraphs, if there is a reason for liability to the Company, the Company will suffer damages that are normally caused by default or tort according to the social conventions suffered by the customer in using this service. We will only be liable for compensation (normal damage). However, this does not apply if the Company has intentional or gross negligence.

Chapter 9 Others

Article 16 (Inquiries)

For inquiries regarding this service, please use the inquiry page below.

https://jp.sharp/support/aquos/

Article 17 (Restrictions on transfer of rights and obligations)

The customer may not transfer the rights and obligations related to the use of this service based on this agreement with the Company to a third party, or act in a similar manner.

Article 18 (Intellectual Property Rights)

The intellectual property rights related to this service belong to us or a third party to whom we are licensed. The provision of this service to the customer under this agreement does not mean any transfer of rights to the customer.

Article 19 (Anti-social forces)

We do not allow the use of this service to antisocial forces (gangsters, members of gangsters, gangsters, etc.) or those involved. If you become found to be an antisocial force or a related party, we may delete your registration information and suspend or terminate the use of this service.

Article 20 (Change of this agreement)

  1. 1. The Company may change this agreement if any of the following applies. The terms of provision of this service after this agreement has been changed are based on the changed agreement.
    1. (1) When it meets the general interests of the customer
    2. (2) When it does not violate the purpose of the contract and is reasonable in light of the necessity of change, the legitimacy of the changed content, and other circumstances related to the change.
  2. 2. Unless otherwise specified by the Company, the changed content of this agreement will be posted on this support site to the effect that the agreement will be changed, the content of the changed agreement, and the effective date of the changed content. Will be notified or notified to the customer.
  3. 3. If the change of this agreement involves a significant change of the contract contents, the customer will terminate the use of this service by performing the procedure by the method prescribed by the Company by the date when the change becomes effective. In addition, if this section applies, we will notify the user by notification when this agreement is changed.
  4. 4. Notwithstanding the provisions of the preceding three paragraphs, in the case of changes that require the consent of the customer due to decree, etc., the consent of the customer shall be obtained by the method prescribed by the Company.

Article 21 (Exclusive Agreement Jurisdiction Court)

For disputes between you and us regarding these Terms and Services, the address of the defendant (in the case of you being a defendant, the address of your address, in the case of us being a defendant, the location of our head office) The district court or summary court having jurisdiction shall be the exclusive agreement jurisdiction court of the first instance.

Sharp Corporation

Established on September 1, 2020

"Content Downloader" Privacy Policy (For Japan)

 Before using this service, it is necessary to read the "Content Downloader" privacy policy (hereinafter referred to as "this privacy policy") and agree to the contents.

 The wording and terms used in this privacy policy are based on the wording defined in the "Content Downloader" Terms of Service or the wording described.

Article 1 (Contents of customer information collected by the Company)

  1. 1. In this service, we collect the following information (hereinafter referred to as "collection information") on the server. We do not identify you personally from the information we collect on our servers.
    1. (1) Information on using this service.
      ・ Usage status (storage status) of the content downloaded to the target device by the customer through this service.

Article 2 (Relationship between use of this service and provision of information)

When you use this service, it is essential to provide the collected information to us. We will use the provided information for the purpose of use stipulated in Article 4 (Purpose of use of acquired information), Paragraph 1. Please note that this service may not be available if you do not wish to provide this information.

Article 3 (Handling when acquisition of various information about the target device is stopped)

  1. 1. If the customer cancels the device registration on the target device and initializes the target device in order to use this service, the Company will stop acquisition information the collected about the target device in this service.
  2. 2. Even if the customer cancels the device registration, the collected information acquired by the Company up to that point can still be stored and used within the scope of the purpose of use.

Article 4 (Purpose of use of acquired information)

  1. 1. We will use the collected information we have acquired for the following purposes.
    1. (1) To measure and analyze the usage status of this service, and to improve functions and quality.
  2. 2. When the Company uses the collected information for purposes other than those specified in the preceding paragraph, the purpose of use shall be clearly stated and the consent of the customer shall be obtained again.
  3. 3. The Company shall be able to continue to store or use the collected information already acquired within the scope of the purpose of use even after the customer has stopped using this service. However, we may dispose of items that have passed a certain period of time since they were acquired by us.
  4. 4. We will not provide the collected information to third parties (including third parties in foreign countries) except in any of the following cases.
    1. (1) When consent is obtained from the customer in advance.
    2. (2) When disclosure is required by law or at the request of government agencies.

Article 5 (Inquiries)

For requests or inquiries regarding deletion, etc. of the collected information acquired by our company by using this service, please contact the inquiry window listed at the following URL.

https://jp.sharp/support/aquos/

Article 6 (Person in charge of protection management)

The person in charge of protecting and managing the collected information shall be the General Manager of Domestic TV Business Unit of the TV System BU division of SHARP Corporation.

Article 7 (Consignment)

In order to provide this service, we will handle the collected information obtained from customers to external businesses (including third parties in foreign countries) after concluding a contract regarding the appropriate handling of collected information. We may outsource it.

Article 8 (Consent of other users)

When the customer allows a third party to use the target device and this service (hereinafter, the third party is referred to as "another user"), use it after having the other user agree to this privacy policy. The Company is not liable for any damages caused by the use of the target device and this service by other users without agreeing to this privacy policy.

Article 9 (Change of this privacy policy)

  1. 1. In order to protect the collected information more appropriately or to respond to changes in laws and regulations and other norms, we will review the operational status regarding the handling of collected information as appropriate, and if necessary, give notice of this privacy policy. Subject to change.
  2. 2. The Company shall notify the customer of the changed content of this privacy policy by posting it on this support site, and to the extent permitted by law, the collected information (collected information based on the changed privacy policy) (Including those acquired before the change) will be handled. After the change becomes effective, the customer who uses this service will be deemed to have agreed to the change of this privacy policy.
  3. 3. Notwithstanding the provisions of the preceding two paragraphs, in the case of changes that require the consent of the customer or prior notice by law, obtain the consent of the customer by the method prescribed by the Company or notify in advance. Etc. shall be performed.

Sharp Corporation

Established on September 1, 2020

【Important】
The compatible TV application "Content Downloader" connects to the cloud storage "Google Drive" of the registered Google account. You can browse the list of content stored on "Google Drive" and download specific content to the external storage of your compatible TV.
Google privacy policy
  https://policies.google.com/privacy

【Related】
About content downloaders
  http://jp.sharp/support/aquos/net_dl_up/app/downloader.html
Terms of Service and Privacy Policy
  http://jp.sharp/support/aquos/net_dl_up/app/downloader_agreement.html